• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-22-2022 06:42 AM

HP Recommended
Product: HP DeskJet Ink Advantage 4535 All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)

Dear Helpers,!! Can someone help me explain why my printer writes the error code? I can't use it, either on Wifi or usb cable. Paper nics crumpled, ink cartridges so far I've been able to print.
It's important for kids because of school. Thank you in advance too!!

 

,,Error Code OXB87228BO" 

Category:
4 REPLIES 4

‎01-22-2022 07:54 AM

HP Recommended

Hello,

 

Looks like there is some issue with the carriage movement or the rollers causing the paper to crumble.

Below is the url to document that should help fix the issue.

https://support.hp.com/in-en/product/hp-deskjet-ink-advantage-4530-all-in-one-printer-series/5447926... 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Tags (1)
Was this reply helpful? Yes No

‎01-22-2022 08:25 AM

HP Recommended

Dear Jabzi!! Thank you for your reply, unfortunately, this did not solve the problem. There is nothing stuck in the paper dispenser, the printer performs an automatic self-test and then shows the error code. Any other idea?

 

Best regards: Attila

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-22-2022 11:03 AM

HP Recommended

Hello,

 

Under the first step - (1) Check for obstructions in the carriage path, did you check with item# 4 & 5 ? 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎01-22-2022 11:41 AM

HP Recommended

Dear Jabzi!

Yes, I've been looking carefully at the paper path,nothing's stuck,no gear failure,rubber rollers are easy to rotate by hand.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.