• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I have just put replacement toner in printer and had to take chip from old cartridge and put in new one, put cartridge in printer, error light flashing and still saying toner has run out ? Any help would be much appreciated,

kind regards

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You may have to reset the printer see if you can reset it so that the Wi-fi is not erased.
This video shows how to reset the printer.

WiFi Network connect using smartphone but could be done with laptop using HP Smart

If you do not have a smartphone you can use the WPS pushbutton method shown on page 7 of the users manual.

This printer uses only the 2.4ghz band and if you want to connect using WiFi direct to the printer then your PCs or smartphones need to be on the 2.4 band, not the 5ghz.

Full feature software is dated March 24, 2022

LaserJet Reference

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

 

may this might be useful

https://www.google.com/search?q=video+replace+chip+in+hp+toner

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

4 REPLIES 4
HP Recommended

You may have to reset the printer see if you can reset it so that the Wi-fi is not erased.
This video shows how to reset the printer.

WiFi Network connect using smartphone but could be done with laptop using HP Smart

If you do not have a smartphone you can use the WPS pushbutton method shown on page 7 of the users manual.

This printer uses only the 2.4ghz band and if you want to connect using WiFi direct to the printer then your PCs or smartphones need to be on the 2.4 band, not the 5ghz.

Full feature software is dated March 24, 2022

LaserJet Reference

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

 

may this might be useful

https://www.google.com/search?q=video+replace+chip+in+hp+toner

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Apologies for jumping in unannounced.

 

@Metyman 

 

If this is your printer:

HP LaserJet M110we Printer  

then

the following applies:

 

There were two models in the LaserJet M110 category:  "w" and "we".

 

The "we" model of this printer is one of a very few Laser Printers that was sold with the HP+ service as part of the purchase.

 

HP+ provides benefits and also includes requirements as part of the service package.

Reference:  HP+ Printing – Website / Information / FAQ

 

The HP Store stopped selling the "we" model at some time ago.

Other merchants apparently still sell the model, possibly as part of existing stock.

 

------------------------------------------------------

 

The "we" model of this printer is permanently part of the HP+ service package.

 

HP+ printers are subject to the requirements for HP+.

 

Important

The set of requirements for HP+ includes using new HP genuine ink cartridges or toner.

No refills, no remanufactured cartridges or toner.

 

Reference:

User Guide - HP LaserJet M109e-M110e-M112e Series

Page 6

 

Requirements for HP+ printers

 

This topic describes the requirements for HP+ printers.


Keep the printer connected to the Internet


HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.


During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.


Use Original HP cartridges


Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.


Have an HP account


Create or sign into an HP account to manage your printer.

 

 

====  ====  ====  ====  ====  ====

 

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP LaserJet M110we Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

HP Recommended

That’s great guys and thanks for your help, I was able to reset following your instructions. Very much appreciated. 

HP Recommended

@Metyman 

 

Excellent.

You are welcome.

Happy Printing.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.