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HP laserjet M2727nf MFP test page printer error with HP15 Windows 10 laptop

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Hi @TeckSavy,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP LaserJet M2727nf MFP is giving you errors when printing a test page from your HP15 Windows 10 laptop, here are some steps to troubleshoot the issue.

 

Check Printer Connections:

  • Ensure the printer is properly connected to your laptop via USB or network.
  • If using USB, try a different port or cable.
  • If using a network connection, verify that the printer and laptop are on the same network.

Update or Reinstall Printer Drivers:

  • Go to Device Manager on your laptop and locate your printer under "Printers."
  • Right-click on it and select "Update driver."
  • You can also download the latest drivers from the HP website and install them manually.

Check Printer Status:

  • Make sure the printer is not in an error state (e.g., out of paper, paper jam).
  • Check the printer’s display or control panel for any error messages.

Run the HP Print and Scan Doctor:

  • Download and run the HP Print and Scan Doctor from HP's website. It can diagnose and fix many common printer issues.

Set the Printer as Default:

  • Go to Settings > Devices > Printers & scanners.
  • Select your HP LaserJet M2727nf MFP and click on “Manage.”
  • Click “Set as default.”

Print a Test Page from Windows:

  • Go to Settings > Devices > Printers & scanners.
  • Select your printer, click “Manage,” and then “Print a test page.”

Check Printer Queue:

  • Go to Control Panel > Devices and Printers.
  • Right-click on your printer and select “See what’s printing.”
  • Clear any pending print jobs that might be causing issues.

Restart Devices:

  • Restart your printer and your laptop. Sometimes a simple restart can resolve connectivity issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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