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HP Recommended
HP LaserJet MFP M234sdwe Printer
Microsoft Windows 11

Printer was working fine with original toner cartridge. Ran out of toner. Bought New HP toner from office depot and installed it. Now all I get is an Er 75. Tried putting original cartridge in, same error. Tried all the unplugging from wall and printer nonsense & its still giving me the sane error.  Just out of warranty & stuck with a useless printer and new toner.  How can I fix this error from hades?? 

1 REPLY 1
HP Recommended

Hi @Veeb-Group,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP laserjet m234 er 75 after replacing toner. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.
  • click here and follow the troubleshooting steps HP LaserJet MFP M232-M237 printers - Error codes and blinking lights

 

If the issue persists, then please follow the steps mentioned in this document:

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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