HP office jet all lights flashing

[newps]

Hi There, just replaced both my ink cartridges with official HP cartridges and printed 8 pages 2 days ago.

Turned on today and 5 warning lights are flashing as below

Both ink cartridges flashing

Blue tooth flashing

Resume flashing

Power button flashing

Tried powering off for 20 seconds by removing battery and power.

Tried removing black ink cartridge only

Checked for any paper jams etc even though i have never had one

The HP diagnostics speak of 4 lights flashing but no information regarding the 5th light which is the blue tooth ligh which is also flashing.

Please help?

Thanks

newps

[Jeet_singh]

Hi @newps,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I see from the post that you are having issues with your HP OfficeJet Mobile printer where all the lights are flashing. Don't worry as I have a few suggestions which should help you resolve this issue.

Let's start off by performing a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector

1. Unplug the Power cord from back of the unit and from the Wall outlet.
2. Unplug the USB cable .
3. Wait for 1 minute.
4. Plug in the Power cord to Wall out let and then to printer. The printer should power up automatically,
5. If the printer does not  Power On , then press the Power button.
6. check for the status of Blinking/ flashing lights.  Below is the link for the steps that should resolve the issue .

HP Officejet 100 Mobile Printers - Blinking Lights

I hope this should do the trick. Let me know how it goes for further assistance. I'll be more than happy to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[newps]

Hello Jeet, i have tried your solution several times and it still keeps blinking, any other ideas?

[Jeet_singh]

Hi @newps,

Thank you for replying,

I appreciate your time and efforts,

As I understand you have followed the steps suggested and still having the issue. I would personally suggest this could be a printer hardware. I would recommend you contact our HP phone support for available service related options. If your product is out of warranty, please choose paid options to get the tech support number.

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help!

Hope this helps, for any further queries reply to the post and feel free to join us again.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,