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‎08-22-2024 02:48 AM

HP Recommended

Hi, 

I am not able to connect to my Hp officejet pro 8620 on my new wireless mordem. The wifi is visible and pass word also entered. it show not able to connect.

Category:
5 REPLIES 5

‎08-22-2024 10:35 AM

HP Recommended

Hello @Joy_Jerome , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

I´m waiting

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‎08-22-2024 10:54 AM

HP Recommended

Hi i have tried this option its not working. When i connect to wireless setup i can see the network name, afetr selecting network i enter the password then it shows trying to connect to the network. Then shows unable to connect to the network

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‎08-22-2024 11:59 AM

HP Recommended

Hello @Joy_Jerome 

 

As a test, can you connect to another network?

Sometimes it can be the same thing.

 

I´m waiting

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‎08-22-2024 10:36 PM

HP Recommended

I connected to the hotspot of my mobile and it’s working fine. It was working fine even with my old WiFi which was shifted a week back

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‎08-23-2024 06:34 AM

HP Recommended

Hello @Joy_Jerome .

 

It would be something with your internet provider so, aiming for the other two places to connect ok

 

I´m waiting

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