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‎08-21-2023 07:56 AM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer

Hi,

 

my printer has started printing blank pages mid-printing job. After I tried to run alignment of cartridges, it prints out alignment page that has an arrow on it with "Important" and exclamation mark. I tried to replace cartridges, clean them, but with no success. Anyone knows how to troubleshoot the printer? Also, all reports that I am printing (alignment report, cleaning cartridges report, print diagnostic information report) are printed only in pinkish/light purplish color. 

 

Any help would be greatly appreciated.

 

Zuzana

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