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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP officejet 6950 problem.

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11-05-2019 10:20 PM
Hi, my 6950 printer is just releasing blank pages when I try to print. Prior to this, I put new ink cartridges in and printed 4 pictures from what's app. When I remove the cartridges and shake them there is a lot of ink in them and the printer does not display any message about ink capacity.
What can I do?
11-08-2019 08:28 AM
Welcome to HP support community.
Did you make a copy and check if that prints fine?
If it prints blank pages while coping, follow the below steps:
Clean the printhead
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From the printer control panel, open the Setup
menu.
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Open the Printer Maintenance menu.
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If necessary, open the Tools menu, and then touch Clean Printhead.
A test page prints.
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Examine the test page.
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If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.
NOTE:
If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.
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If the print quality is acceptable, touch Done.
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You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee