HP officejet 7612 cutting off top of page

[ClintD]

This is relly getting old now. Whenever I print anything from any of my 3 Mac's, it cuts the top 1/2" from the page even though it shows corectly in the preview window. I've already made shure the page settings are corect, reset the printing system and installed HP drivers numerous times with no change. Copies work corectly, printing from an iOS device works corectly and if I print the configuration page on the printer, it also comes out corectly. I'm relly at my wits end with this printer and the lack of verified fixes for others experencing the same problem isn't instilling much faith in the product.

[senan6806]

@ClintD

A warm welcome to HP Support Community!

Removing the existing printer driver and setting up the printer with Apple AirPrint may resolve the issue. Let's try these steps:

Please ensure that the printer is up to date with its firmware and Mac is up to date with it's software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!