HP officejet Pro 8100 waits 20 minutes between print jobs

[BROnstott]

I have an HP OfficeJet Pro 8100 that used to work with no issues.  But in the last couple of months it's started waiting about 20 minutes between print jobs.  The printer is connected wirelessly (WIFI).

I can use the HP Print and Scan Doctor to get it going again; that clears out the print queue and allows me to go ahead and print.  But the next print job after that has to wait another 20 minutes.

I also have an HP OfficeJet 100 mobile printer and it does not display the same behavior. 

I've checked the driver; it's reported as having the latest driver. 

Anyone got any idea what's going on, or what do do about it?

[sandytechy20 · Accepted solution]

@BROnstott

Welcome to the HP Forums. I would be happy to help you with your HP Officejet Pro 8100 printer. I understand you are getting slow printing issue and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

• Reset the printer.
• Check the print driver settings.
• Reinstall the print driver.
• Update the printer firmware.
• Check the network status.

Click here and refer the document to perform the above troubleshooting steps.

These steps should fix issue on HP Officejet 100 mobile printer.

Let me know how it goes.

Cheers.

[BROnstott]

Thanks, uninstalling and reinstalling the printer software and driver worked. 

[sandytechy20]

@BROnstott

Thanks for the reply.

Superb job on trying the different steps to isolate the issue.

Good to know that issue is resolved.

Feel free to contact us in future if you need assistance.

Cheers.