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‎08-20-2021 09:43 PM

HP Recommended
Product: Officejet Pro 9018
Operating System: Other
Product: HP OfficeJet Pro 9018

I just purchased a new OfficeJet Pro 9018 from Costco.  Upon installing the ink cartridges that came with the printer, I am getting the following error: 

 

"The printer is not designed to use continuous ink systems. To resume printing, remove continuous ink system and install original HP (or compatible) cartridges."

 

Category:
7 people had the same question
1 REPLY 1

‎08-24-2021 01:30 PM

HP Recommended

@Shines99

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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