HP officejet pro 6230 reset wifi link and password

[GrandH2315]

I set up the printer for a wifi at another location. I need finish connection in HP Smart.  Does not allow.

The printer is setup in my HP Account but the HP Smart Dashboard say offline even if wire directy

I want to set it up at home and then bring it to a senior person with a different wifi account. Tried to reset wifi/Info 20 plus second

[A_Gayathri]

Hi @GrandH2315 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like you're having trouble setting up your HP OfficeJet Pro 6230 ePrinter on a different Wi-Fi network using the HP Smart app. Here are some steps you can try to troubleshoot and resolve the issue:

Check Wi-Fi Connection:

• Ensure that the Wi-Fi network you are connecting to is working properly.
• Verify that the printer is within the range of the Wi-Fi network.

Printer Reset:

• Turn off the printer and unplug it from the power source.
• Wait for about 20-30 seconds.
• Plug the printer back in and turn it on.

Factory Reset:

• If the issue persists, you might consider performing a factory reset on the printer to clear any existing network settings.
• Refer to your printer's manual for instructions on how to perform a factory reset. This is often done by holding down specific buttons on the printer for a certain duration.

Reconfigure Wi-Fi Settings:

• After the factory reset, reconfigure the Wi-Fi settings on the printer. This typically involves accessing the printer's menu and entering the Wi-Fi network information.
• Follow the on-screen instructions on the printer's display or refer to the user manual for detailed steps.

Update Firmware:

• Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve connectivity issues.
• Visit the official HP website, navigate to the support section, and download the latest firmware for your printer model.

HP Smart App:

• Ensure that you have the latest version of the HP Smart app installed on your mobile device.
• Open the HP Smart app and try adding the printer again. Follow the on-screen instructions.

Network Security:

• Check if there are any security settings on the Wi-Fi network that might be preventing the printer from connecting. Ensure that the network allows for printer connections.

HP Smart Dashboard:

• If the HP Smart Dashboard is showing the printer as offline, try refreshing the dashboard or logging out and logging back into your HP account within the app.

I hope this helps. 

Take care and have a good day.

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