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HP printer 2545 bought in Nigeria, now in India. trying to use cartridge no 678, but not working

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HP INKJET advantage 2545
Microsoft Windows 10 (64-bit)

I bought HP printer Inkjet advantage from Lagos, Nigeria & was using cartridge no 650. recently I have relocated to India & trying to use the cartridge no 678, but it is not working. what to do?

HP Support Agent
HP Support Agent
13,093 13,078 701 534
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Welcome to the HP Support Community.


We'll have to do a region reset in order to use the Printer in India.


To do a printer region reset you need to meet the following conditions:


1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.


Please do let us know.


If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!



Have a great day!

I am an HP Employee

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