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‎06-02-2017 06:54 AM

HP Recommended
Product: HP DeskJet 1050
Operating System: Microsoft Windows 10 (32-bit)

My Asus laptop is not recognising the printer when it's plugged into the USB port. I'm not sure how to connect it. The laptop has no CD-rom so can't use the drivers. Please advise. Thanks

1 person had the same question
3 REPLIES 3

‎06-02-2017 07:25 AM - edited ‎06-02-2017 07:27 AM

HP Recommended

Your software and drivers are on the HP Support site here.

 

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-1050-all-in-one-printer-series-j410/4027...

 

Download and install the Full Featured Software and Drivers.  Do NOT plug in the Printer USB cable until the software tells you to do so.

 

Type:

Driver-Product Installation Software

Version:

28.8

Operating systems:

Windows 10 (32-bit)

Release date:

Aug 16, 2014

File name:

DJ1050_J410_1313-1.exe

(49.0 MB)

Description:

The full solution software includes everything you need to install and use your HP printer. This collection of software includes the complete set of drivers, installer and optional software.

Fix and enhancements:

  • Added support for Windows 10
  • Most current version of the software includes all previous fixes and enhancements.
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‎06-14-2017 07:36 AM

HP Recommended

Thanks for your post. unfortunately that did not work 😕 I even bought a new cable for the printer and thought it's just a connectivity issue but it's not that either. The laptop doesn't seem to recognise the printer as connected at all. The USB port works just fine, I checked. Any other advice?

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‎06-14-2017 08:33 AM

HP Recommended

Make sure you have the USB cable unplugged before starting the installation process specified by the instructions.   Plug the USB cable in only when the software tells you to do so.  Status now?

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