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‎08-20-2017 05:52 AM

HP Recommended
Product: HP 3630 printer

I have a HP printer series 3630. It prints and scans well on all our computers except the Acer Aspire notebook. The page is too big so that the icons are off the page and cannot be seen. How do I reduce the page size so that it fits?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2017 10:55 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this on the Acer PC:

 

Change the display scaling to 100%.

 

Steps :

  1. In the Windows desktop, right click and select “Display Settings”
  2. Look for “Change the size of the text, apps, and other items”, if the default is more that 100%, navigate the bar to 100%.

 

The other option is to enable “Auto-hide the taskbar” in Taskbar and Start Menu Properties. This will help to access the whole screen display.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎08-20-2017 10:55 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this on the Acer PC:

 

Change the display scaling to 100%.

 

Steps :

  1. In the Windows desktop, right click and select “Display Settings”
  2. Look for “Change the size of the text, apps, and other items”, if the default is more that 100%, navigate the bar to 100%.

 

The other option is to enable “Auto-hide the taskbar” in Taskbar and Start Menu Properties. This will help to access the whole screen display.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎08-20-2017 11:01 PM

HP Recommended

It worked! A big thank you. 

Was this reply helpful? Yes No

‎08-21-2017 06:44 AM

HP Recommended

Hi @Bonnyblink,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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