-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP smart tank plus 571; shows 'Certificate Expired" can't pr...

Create an account on the HP Community to personalize your profile and ask a question
04-01-2025 11:57 PM
The Mac OS is Sequoia 15. 4; not on your list. I have an iMac, and an HP smart tanks plus 571 and all good until yesterday when 'certificate expired came up! Have rebooted computer, printer and modem with no change. Can you help
04-04-2025 01:55 AM
Hi @Roggez
Please follow steps from the next HP Support document:
>> HP printers - 'Encryption Credentials Expired' error
>> https://support.hp.com/au-en/document/ish_7345764-7345853-16
Also you can check steps from the next video:
>> https://www.youtube.com/watch?v=uYQlRkVHRVY&ab_channel=HPSupport
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.