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07-25-2025 06:59 PM
I have a new computer, March 2025, that constantly presents the same HP update, Hewlett-Packard - USB - 2/10/2017 12:00:00 AM - 44.1.2402.1741- Install error - 0x80070103. The update will try to run, then fails, but lists under downloaded driver updates every day. The problem is that the mentioned HP update still shows as a new update in Windows Update and will not disappear. How can I get rid of that HP error?
07-25-2025 07:05 PM - edited 07-25-2025 07:46 PM
Hi @Dirgster
Please check the steps from Expert @Paul_Tikkanen in the next message with the same question:
- Solved: Microsoft Windows Update Hewlett-Packard - USB - 12/12/2014
- Windows Show Hide Tool >> https://hp.com/psg/wushowhide.zip
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.