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‎08-06-2024 01:19 PM

HP Recommended
Operating System: Microsoft Windows 11

HP6400e series is flashing E??

Category:
1 person had the same question
1 REPLY 1

‎08-08-2024 06:43 AM

HP Recommended

Hi @Teresa0205,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the error E.

 

1) Take out the cartridges. 

2) Unplug the power cord from the printer & wall. 

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector. 

5) Insert the cartridges back into the printer.

 

Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back > Insert the cartridges

 

You may also refer to this document for further assistance.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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