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‎01-28-2019 05:59 AM

HP Recommended

@abiTech

 

I'm afraid, we tried all possible steps that I could think of. Please call HP Support for further help. You may use the following steps to contact your regional HP Support:

1) Click on this link.

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill the web-form and proceed further.

Have a great day!

Senan6806


I am an HP Employee

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‎01-28-2019 07:29 AM

HP Recommended

Thanks. Sounds like if I want to get this resolved, I may need to purchase another printer...

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‎01-29-2019 04:55 AM

HP Recommended

@abiTech

 

HP Support might be able to remotely access you r PC and resolve the issue. Please give them a call, I'm sure they will be able to help you resolve the issue.

Senan6806


I am an HP Employee

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‎01-29-2019 06:45 PM

HP Recommended

Will do. Thanks!

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‎01-30-2019 05:53 AM

HP Recommended

@abiTech

 

You are welcome:) Have a great day!

Senan6806


I am an HP Employee

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