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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hard Reset HP6510

Create an account on the HP Community to personalize your profile and ask a question
03-20-2018 01:44 PM
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand you need help with resetting the printer,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Have you attempted the hard reset before?
When was the last time it worked with google fiber?
While you respond to that, here's what you need to do:
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Turn the printer on, if it is not already on.
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Wait until the printer is idle and silent before you continue.
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With the printer turned on, disconnect the power cord from the rear of the printer.
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Unplug the power cord from the wall outlet.
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Wait at least 60 seconds.
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Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
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Reconnect the power cord to the rear of the printer.
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Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
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Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Try to print.
Do get back to me as I have a few more tricks up my sleeve,
That said, If I have helped you resolve the issue,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
followed by clicking on 'Accepted as Solution'
And Have a great day Ahead!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.