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‎08-22-2020 03:10 PM

HP Recommended
Product: Photosmart 145
Operating System: Microsoft Windows 10 (32-bit)

I found this little printer, which is only missing the "cartridge door". Nothing else seems wrong; how can I overcome the fact it stops and displays "Cartridge Door Open" message which I can't clear? Thank you.

1 REPLY 1

‎08-25-2020 08:15 AM

HP Recommended

@Brettsears, Welcome to HP Support Community!

 

Thanks for reaching out 🙂 The printer cannot function without the cartridge door.

 

You may want to check in the nearby printer store for replacement of the part.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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