Having trouble printing on 135 gsm /91lb envelopes (HP officejet Pro 9025e)

[RonixWatson]

Having trouble printing on 135 gsm /91lb envelopes (HP officejet Pro 9025e). 

Can an HP printer handle 135 gsm /91lb? I can print on regular paper, but there is no option from the drop down menu under paper type that can accommodate the envelopes I have. 

[Dragon-Fur]

@RonixWatson 

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Product:  HP OfficeJet Pro 9025e All-in-One Printer 

Operating System: Unknown

Software / Application: Unknown

Connection Type: Unknown

If you are trying to use Word > Mailings > Envelopes, then the options are limited to the hidden limitations for printing envelopes in that environment.

The Challenge

Make the printer believe you are using a supported paper size and type.

Use a program to print the content on that paper size and type.

Next,

The envelopes must stay "closed" as they travel through the printer. 

For example, if the envelope flap dislodges the printer will respond with an immediate paper jam.

What might work --

• If needful, use removable 2-sided tape to seal the flaps on the envelopes (Yes, extra work - Yes has worked for me - Yes, risks the tape being stripped and ending up caught in the printer)
• Load about five to seven envelopes in Tray 2 >> Reference:   User Guide  > Starting on Page 18

In EWS > Tray and Paper

• Select the paper size (or size Custom),
• Select an appropriate "heavier" paper type - For example, Thick or Specialty Paper, Matte

Example - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_10

The Print Job

The rest of the setup depends on the Operating System / version of your device and the software / application you can use to print the content.

Custom Paper Size Form

The printer supports a large variety of paper sizes, including custom sizes.

Depending on your Operating System / version and your printer software, you might need to create a Custom Paper Size form.

HP Document: HP Printers - Creating Custom Paper Sizes

Custom Paper Size Form - Windows

Devices and Printers > Print Server Properties > Tab Forms

Widows 11 >> Settings > Bluetooth & devices > Printers & scanners > Print server Properties > tab Forms

OR

Printer Preferences > Print Dialog > Paper / Quality > Custom setting box

Widows 11 >> Settings > Bluetooth & devices > Printers & scanners > Select Printer > Printing Preferences

General Example - Custom Paper Size Form

Windows - Full Feature Software installed

Custom_Paper_Size_Form_Examples_7

Example - Windows - Manual Envelope - Word Document

Manual_DL_Envelope_Text_Box_Insert_3

Example - HP Smart - Windows - Envelope - #10

Not ideal due to the margins - doable - provided FYI

HP_Smart_w10_Envelope_10_3

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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  HP OfficeJet Pro 9025e All-in-One Printer 

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