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‎02-14-2025 09:31 AM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: Microsoft Windows 11

Hello  Just changed Cartrages, with HP 951.  Now Im getting  a Printer Failure error.    Problem with Printer or Ink System.  Turn Printer Off, then on.  If problem persists, contact HP.

I am on Windows 11.

I powered off,  unplugged.  Changed to another set of Ink.    

 

Printer is older, but worked last week.   

Category:
1 REPLY 1

‎02-14-2025 11:31 AM - edited ‎02-14-2025 11:32 AM

HP Recommended

Your printer 8610 is one of the few printers than can use non-hp ink.

Make sure you have this exact firmware to take advantage of the ink supply.

Check the date and ensure the ink did not expire.

 

if you are still having problems then read this.

There is help and advice for the 951 cartridges here

 

 

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