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‎10-23-2019 09:04 AM - edited ‎11-10-2019 01:07 PM

HP Recommended
Product: HP deskjet 3510

20191110_150259_HDR.jpgI tried cleaning ink heads and test pages showed no progress, small ink spots just along the edges.

2 REPLIES 2

‎10-25-2019 11:00 AM

HP Recommended

@Queenofaquestio

 

Since the issue persists after the cleaning process, this is a hardware issue with the printhead

 

I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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‎11-10-2019 01:06 PM

HP Recommended

Thank you for responding, but I'm not sure support offers any kind of support is product is out of warranty? All I saw was "go to forums" and this didn't pan out. 20191110_150259_HDR.jpg

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