Help needed to correct a message saying, Error Processing Command

[Janice17]

I get an message when I try to print direct from my PC. using windows 10  to my print HP Deskjet All in One 2540

Please help me

[A4Apollo]

Hey there! @Janice17, Thank you for joining the HP Forums! 

I understand you are getting Error Processing Command when you print directly from your PC.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Are you able to make a copy from your printer?

Try the steps recommended below.

Start > Type services.msc
Scroll down and click on Print Spooler
Click on Stop the service
Click on Start the Service
Close the window
 
Go to Control Panel > Open Printers Folder
Right click on printer and select Open
Are documents showing in the queue?  If they are, click on Printer and select Cancel All Documents
Close window and reboot system
 
Uninstall printer software/driver from root level.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

Update printer driver software using this link.

Refer this article to further troubleshoot printer offline issues.

Hope to hear from you soon!

Have a great day ahead! 🙂

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