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HP Recommended
Help with frequent "Load Paper in Tray ..." printer message.
Is there a way to override this issue in MS Word or Printer Settings?
I can't get this document to print no matter what I do. One issue should never paralyze an entire department, is there a setting to avoid this issue as well?
M4789fdw Printer Message:
M479fdw Embedded Web Server Settings:
M479fdw Properties Settings:
MS Word Print Settings:
Thank you!
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
I notice that your Paper type on most of your settings is "undefined" and this can stop duplexing simply because the printer will not try to perform an operation if it is not sure it can do it. It needs to know paper type because it knows which paper types it cannot print on.
Also make sure that the paper type and size settings on the printer itself match loaded media and what you are trying to print on.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
I notice that your Paper type on most of your settings is "undefined" and this can stop duplexing simply because the printer will not try to perform an operation if it is not sure it can do it. It needs to know paper type because it knows which paper types it cannot print on.
Also make sure that the paper type and size settings on the printer itself match loaded media and what you are trying to print on.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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HP Recommended
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