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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Horizontal lines on my prints

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12-19-2022 01:57 PM
My printer has started printing with these lines along the left side of the paper and they are horizontal lines and are about an inch. I have tried cleaning. Uninstalling and reinstalling the printer. What could be causing these lines? It was printing fine and then these lines print on whatever paper I have in there.
I use genuine HP toner, just changed the CYAN and Black cartriges. I don't have the others to try and change them or I would of.
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Accepted Solutions
12-19-2022 05:05 PM
If the toners have no visible defects it could be that your fuser has a crack in one of the rollers. The only fix is to either replace the rollers, replace the fuser or replace the printer. Do you know the page count of your printer? The fusers are rated to a maximum life of 50K pages, we typically see this issue starting at 39K pages.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-19-2022 05:05 PM
If the toners have no visible defects it could be that your fuser has a crack in one of the rollers. The only fix is to either replace the rollers, replace the fuser or replace the printer. Do you know the page count of your printer? The fusers are rated to a maximum life of 50K pages, we typically see this issue starting at 39K pages.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.