How can I get a printer bought in Asia to use N. American cartridges

[sdmills7]

I have an HP Officejet 8600 Premium all-in-one printer.... I bought it in the Philippines, but moved back to the US due to the pandemic. I need to reset the printer to accept print cartridges from N America instead of Asia. Any ideas most appreciated.

[TEJ1602 · Accepted solution]

@sdmills7, Welcome to HP Support Community!

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

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