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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How do I adjust the scanner alignment on my HP Envy pro 6400...

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11-24-2023 01:29 PM
Hi @Cameronstout ,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Adjusting the scanner alignment on an HP Envy Pro 6400 series printer may involve using the printer software or the printer's control panel
Using HP Printer Software (Windows):
Install HP Software: Ensure that you have the latest HP printer software installed on your computer. If not, download and install it from the official HP website.
Open HP Printer Assistant:
- On your computer, go to the Start menu and open the HP folder.
- Look for the HP Printer Assistant and open it.
Scan Settings:
- In the HP Printer Assistant, find the option for "Scan a Document or Photo."
- Look for settings related to scanner alignment or calibration. This may be under a section like "Advanced Settings" or "Tools."
Follow On-Screen Instructions:
- There may be on-screen instructions to guide you through the process of aligning the scanner. Follow these instructions carefully.
Using HP Smart App (Windows or Mac):
Install HP Smart App:
- Download and install the HP Smart app on your computer.
Open HP Smart App:
- Open the HP Smart app and select your printer.
Scan Settings:
- Look for scan settings or maintenance options within the app.
Follow On-Screen Instructions:
- Similar to the HP Printer Assistant, follow any on-screen instructions related to scanner alignment.
Using Printer Control Panel:
Access Control Panel:
- On the printer's control panel, navigate to the settings or setup menu.
Scan or Tools Menu:
- Look for a menu related to scanning or tools. The specific option might be named differently depending on your printer model.
Alignment or Calibration:
- Find an option related to scanner alignment or calibration. This may involve selecting a calibration or alignment option and following on-screen prompts.
Follow On-Screen Instructions:
- If there are on-screen instructions, follow them to complete the alignment process.
I hope this helps.
Take care and have a good day.
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A_Gayathri
HP Support Community Administrator.