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HP OfficeJetPro 8020
macOS 10.15 Catalina

Hello HP Community:  I just bought this new printer, set-it up, and it seems preset for 2-sided printing.  How do I change this preset.  I'm using the latest version of Microsoft for Mac.   Thank you.

1 REPLY 1
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Hi @Richmel16

 

Welcome to the HP Support Community. I'd be happy to assist you with the duplex printing issue. 

 

Please try these steps to disable 2-sided printing - 

 

1.) Open the document you want to print, click File, click Print, and then click Show Details, if necessary.

2.) Look for a Two-Sided option in the print dialog. Un-check the box for Two-Sided option. 

 

Two-Sided option in the print settings 

 

When you set up a duplex printing job, the settings might carry over to the next print job. Additionally, some HP printers come with duplex printing set as the default. To change back to one-sided printing, turn off the duplex setting in the print window.

 

To preserve one-sided settings for future print jobs, complete the print job with the desired settings, click the Presets menu, select Save Current Settings as Preset, and then give the preset a name such as One-Sided Documents.

 

Save a new Preset print job 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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