How do I clear the error on my printer so I can print

[Bob32771]

Error message I received on my  desk jet 4100 is as follows;

http://[fe80::5281:fe1c2240%8]:3911/comment

[Kuroi_Kenshi]

Hi @Bob32771,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Reset the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds, then plug it back in and turn it on.

Check for Paper Jams:

• Open the printer covers and gently remove any paper jams or debris.
• Ensure there are no pieces of paper stuck in the rollers or paper feed mechanism.

Check Ink Cartridges:

• Open the ink cartridge access door.
• Remove and reinsert the ink cartridges to ensure they are seated properly.
• Check if the ink levels are sufficient; replace cartridges if needed.

Network Connection:

• Ensure the printer is properly connected to your network if you’re using network printing.
• Restart your router and check your network settings.

Update Printer-Firmware and Drivers:

Kindly refer to this link to update your printer firmware.

Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor, a free tool that helps resolve printing and scanning issues.
• HP Print and Scan Doctor

Clearing Error Messages:

Access Printer Settings via Web Interface:

• Type the error message URL (e.g., http://[fe80::5281:fe1c2240%8]:3911/comment) in a web browser to access your printer’s embedded web server.

Look for Error Notifications:

• Check the "Status" or "Notifications" section for specific error messages.
• Follow any prompts or troubleshooting steps provided.

Factory Reset:

Refer to the steps on this link to restore factory defaults.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,