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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How do I do a printer cartridge maintainance

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03-27-2020 08:41 AM
Welcome to HP Community
I have gone through your Post and would like to help
Do you have adequate amount of ink left in all the cartridges?
Try cleaning the Printhead and check if that helps
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From the printer control panel, open the Setup
menu.
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Open the Printer Maintenance menu.
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If necessary, open the Tools menu, and then touch Clean Printhead.
A test page prints.
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Examine the test page.
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If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.
note:If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.
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If the print quality is acceptable, touch Done.
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You an refer to this Link: https://support.hp.com/in-en/document/c05076934
Keep me posted how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee