How do I factory reset my hp 2652

[Flyingscot1]

How do I factory reset my deskjet 2652. The pages don't fully print

[Betty0610 · Accepted solution]

@Flyingscot1

Welcome to the HP Support Community.

Are you able to copy well? Do you get any error message? To which device is your Printer connected to?

Let us know 🙂

Thanks!

[Flyingscot1]

Thanks for your response.   I am able to copy full page from the printer itself.  I do not get a full page when printing

something from my hp chromebook.

[Betty0610]

Please check if this helps: https://support.hp.com/us-en/document/ish_2506940-1986942-16

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Flyingscot1]

I tried the install print in chrome. I tried to install chrome for  HP print. I still get partial page.

I have had this printer hooked up to my Chromebook since April and printing fine. I may have changed settings on  on a 

particular page, and it evidently has not gone back to  normal settings. That is my issue. This is why I wanted to reset printer to

original factory settings, I don't know what they are, and I've changed so much trying to get back to normal settings, I have no idea what they should be.

[Betty0610]

I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[Betty0610]

Sure, do keep us posted 🙂