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‎02-09-2019 05:42 PM

HP Recommended
Product: HP Envy 5540
Operating System: Microsoft Windows 10 (64-bit)

I went to the login page for the Instant Ink program. The password I had on file did not work, so I used "forgot password" to reset it. Then I was logged in, but the **bleep** thing was asking me to sign up for Instant Ink. I AM signed up, I am OUT of black ink, and I found out there's no weekend support so I can't do a thing until Monday (Feb 11) which is a mess because I have a major project due Feb 15th.

 

What is the matter with this stupid website?

1 REPLY 1

‎02-10-2019 05:08 AM

HP Recommended

@ChloeSpawn

 

Greetings and Welcome to the HP Support Community. 

 

Appreciate you trying the steps. Don't worry, I'm here to help! 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. 

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Hope this helps!

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day ahead 🙂

Asmita
I am an HP Employee

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