How do I fix Error 11

[Bluestemdoc]

HP Laser Jet MFP M234dwe giving Error message 11.  Turning the printer off and back on didn't fix.  Please help.

[Bluestemdoc]

How do I fix Error 11.  Turning printer off and back on didn't fix.

[Garp_senchau]

@Bluestemdoc, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

The errors might display for the following reasons:

The toner cartridge is not compatible with the printer.

The toner cartridge has been protected on another printer.

Replace the affected supplies.

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Replace the incompatible toner cartridge

Replace the toner cartridge with a new toner cartridge and try to print. If the error persists, continue to the next step.

Restart the Printer

1. Turn off the printer.

2. Unplug the power cord from the back of the printer.

3. Press and hold the power button for 30 seconds.

4. Plug the power cord back in.

5. Turn on the printer.

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Reference: HP LaserJet MFP M232-M237 printers - Error codes and blinking lights | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,

[shippinguy]

Check this thread:    Re: Error Code 11 - M234DWE - Genuine Toner suddenly stopped... - Page 13 - HP Support Community - 9...