How do I instantly cancel a print job on the HP OfficeJet Pro 8720?

[Melody4]

I just want to be able to instantly cancel a parint.  How is this done?  My old HP had a cancel button that I used all the time.  Is there something this easy on the 8720?

[Dragon-Fur]

@Melody4

If it's in there, the "cancel" print on the printer control panel might be in the Dashboard as decribed in the User Guide, Page 9

Dashboard

The Dashboard on the printer control panel lets you access the icons on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks. 

To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.

If desired, you can also use the "on computer" method as decribed on Page 124.

Control Panel > icon view > Devices and Printers > Double-click your printer icon

On the menu, Cancel all documents or Purge Print Document > Yes

If the job gets "stuck" and won't budge (delete), try clearing the queue and restarting the print service:

Print Queue Reset

Try / Consider:

Restart print services and clear the print folder

• Control Panel > icon view > Administrative Tools > Services >
• Scroll down, find, and Stop Print Spooler Service
• Delete files from C:\Windows\System32\spool\PRINTERS
• Start Print Spooler Service

Dragon Document - Help, suggestions, and examples

Cancel Print Jobs in the Printer Queue

Reference

Printer Homepage – “Things that are your printer”

Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP OfficeJet Pro 8720 All-in-One Printer series

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

[charingmjm]

i click the delete button and it pauses printing, then continues. it will NOT delete the job. I need to go into settings on the computer and delete from there.

what I've read is that you need to pull out the power cord and then plug it back in. REALLY?

Why can't i delete it from the printer control panel? this one document was 120 pages long and i started trying to delete at page 2.

[Dragon-Fur]

@charingmjm

The window (Time allowed) to cancel the document on the front panel is very short.

Cancel at the printer panel only works until the job is turned over to the control software.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

[Ghost41]

If you go to dash board screen on HP OfficeJet Pro 8720 and scroll down, you'll see a jobs tab, click on this and it will show current print job with an "x" by it to cancel.  Press "x" and job will end.