How do I override Setup Cartridge HP Officejet 4622

[angelfire3383]

I need instructions on how to override the setup cartridge requirement. My printer came with one missing setup cartridge so I can not complete setup.

[Mans]

@angelfire3383 

Hello,

I recommend that you, as a first stage, go to your reseller or supplier to obtain the cartridges normally supplied with the printer.

Otherwise, I recommend that you Contact HP HP Technical Support in your country/region.

Please do not hesitate to contact us in case of need.

Best regards,

[angelfire3383]

While the printer had never been used yet obviously unboxed, it was purchased from an individual so there is no active warranty.

[Betty0610]

@angelfire3383

Welcome to the HP Support Community.

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[angelfire3383]

It's an issue of not having all of the setup cartridges.

I have three that say "setup" and one that is just a normal cartridge. The normal cartridge is not a setup cartridge.

I just need to know how to override. There are tons of people who have been helped asking for this info for other models.

Thank you.

[Betty0610]

Unfortunately, you wouldn't be able to override this message.

I hope this answers your question. Let me know if you need any further assistance. 

Thanks 🙂

[angelfire3383]

Then how do I purchase the missing cyan setup cartridge?

[Betty0610]

That is why we asked you contact the HP Support Team. They would be able to assist you further with this.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[angelfire3383]

It is very disappointing. There are multiple posts here for other models where they were given the bypass information for this exact issue yet I can't get that same information.

Waste of a printer that was barely used before it was stored. Not happy.

[Betty0610]

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please do check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!