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HP OfficeJet 7510
Microsoft Windows 10 (64-bit)

My HP OfficeJet 7510 is saying error code OXC19a0041 when I am trying to print from my desk top, please advise on how to rectify this problem

1 REPLY 1
HP Recommended

@charterville

 

Welcome to HP Support Community

 

Let's start with a printer reset

 

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed
 

Then update the Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-7510-wide-format-all-in-one-printer-se...

 

You can refer to this Link: https://support.hp.com/us-en/product/hp-officejet-7510-wide-format-all-in-one-printer-series/7127198...

 

Keep me posted how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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