How do I unlock the Device Administration settings on my HP Officejet Pro 8600?

[ked73]

I am trying to scan and my computer is suddenly not connecting to printer because it say the device has been locked by the device administrator. How do I resolve this? Thank you. 

Best,

Kevin 

[senan6806]

@ked73

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

I believe we have to perform a full reset and re-initialize the printer in order to remove an administrator lock. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've send you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.