How do i print out the information page on my hp 4100 printer?

[Egbin]

My HP 4100 printer keeps showing offline. I understand it's not connected to the internet. I want to print out the information page to access the printer's password. How do I go about printing the information page, please?

[BeemerBiker]

Which one of these is your HP 4100 Printer?

https://support.hp.com/us-en/deviceSearch?q=HP%204100%20printer&origin=pdp

I am guessing you have the  OfficeJet 4100 All-In-One

Page 22 of the users manuals shows how to get a report

If you are asking for the printers password then you are trying to connect using WiFi direct.  When you do this all devices have to use the same WiFi band, Usually 2.4ghz.  I recommend you connect the printer directly to the modem/router if you have one.  That way it makes no difference what band any devices is using since they communicate with the printer through the modem.

The 41l0 can operate in the 2.4 and the 5ghz band.  I am guessing as I do not know exactly what model you have.

I suspect the problem is the SSID of both bands is the same and the printer gets a different IP address when it wakes up from sleep depending on which band it is assigned by the modem.

Make the printer use only the 2.4ghz band. At the printers control panel look for the option to select 2.4, 5ghz or "auto" and select 2.4. If the printer does not have those options then you will have to log into the modem and rename one of the bands.

If you have a flex system (multiple WiFi boosters) then the IP address provide by the modem needs to be fixed so the printer gets the exact same IP address no matter which booster it is connected to.

Please provide the Product ID or exact Model name for better assistance.