How do i unlock the wireless network setup?

[jweisbrenner]

I am locked out of being able to run the wireless network setup and need to do some kind of reset, I think.  Please help.

[sandytechy20 · Accepted solution]

@jweisbrenner

Welcome to HP support community.

Reset network settings

To reset the administrator password and network settings

1. On the printer control panel, touch (Wireless), and then touch Settings .

2. Touch Restore Network Defaults, and then touch Yes .

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[jweisbrenner]

I've tried this but the "restore network default" is locked.  So is "wireless setup wizard" and "WiFi protected setup"  

I think I need to know how to override all these.

[sandytechy20]

@jweisbrenner

I am sending you a private message with steps to reset the printer. Please check the mailbox icon at the top-right corner of this.

Cheers.

[ray1975]

I am locked out of my printer can you help. I have a Model HP OfficeJet Pro 9678 All-in-One

Thank You

ray1975

[sandytechy20]

@ray1975

Welcome to HP support community.

I am sending you a private message with steps to reset the printer. Please check the mailbox icon at the top-right corner of this.

Cheers.