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officejet 7000
Microsoft Windows 10 (64-bit)

I have removed the printhead on my Officejet 7000 and wiped the nozzles clean.  However I am sure these will now have become blocked how to you ensure they are clean?

4 REPLIES 4
HP Recommended

The best way to clean an Officejet 7000 printhead is in the printer with up to three cleaning cycles run from the front panel.  Why was the printhead removed - were you having issues with printing?  Was the printhead removed from the printer for more than a few minutes?  

 

If running three cleaning cycles in the printer (with adequate ink available in the cartridges) does not resolve the print quality issues you might try soaking the printhead as described in the post here.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

If your printer is out of warranty, HP has this video that shows the process of manually cleaning.

 

https://www.youtube.com/watch?v=iTPASKLUzPc

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



In this video, you will see how to manually clean a removable printhead on your HP printer. If your printer is out of warranty and does not print black or color ink or has been printing blank pages, consider cleaning the removable printhead by following the steps in this video. You should only ...
HP Recommended

The cleaning regime form the video worked fine.  Unfortunately the printer didn't like the printhead anymore and gave me four flashing lights.  Is that the printer's version of two fingers?

HP Recommended

@Mike-112 wrote:

The cleaning regime form the video worked fine.  Unfortunately the printer didn't like the printhead anymore and gave me four flashing lights. [snip]


Let's back up a bit:

  • Why was the printhead removed?  Were there error messages?  Were there print quality issues with one or more of the inks? How long had the printhead been removed from the printer?
  • Did you try running three cleaning cycles as described in my post above, before soaking the printhead?  What were the results?  Were there any error messages?  Was there any printing on the resulting test pages?

It may help to clean the electrical contacts on the back of the printhead and in the printer with a slightly damp lint-free wipe.  A clean coffee filter that has been slightly dampened works well for this.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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