How do you get printer to work?

[cerluean]

HP LaserJet M234sdwe. When I first plugged the printer in, I could print to it from my phone easily. I tried to scan and print from my desktop and it would not. I was told I had to download the HP app on my computer. I did that and it stopped printing on my phone and became a huge pain to print from desktop. Then it stopped printing. Still looked like it was printing on the doc- but nothing prints.

Now all the lights are blinking with ER 76 back and forth. I have no idea what to do. I have unplugged it. I have opened it to check for paper jams- nope. I ran the troubleshoot and fix (it could not fix it). 

Printers should be plug-and-play. Downloading apps and being online to print something is stupid. Requiring 30 steps to print is stupid. This is infuriating. I bought it for business/school and it hasn't worked since we brought it home. I don't know how to code or program and there is no reason I should have to do more than install a printer for it to work.  As if requiring people to spend more on ink than on the printer itself wasn't scam enough- now I have to spend hours of my life being walked through how to download a garbage app. when I already installed it and it doesn't work.

[Jay_G24]

Hi @cerluean,

I'd like to help!

I understand you're facing error 76

Try the below suggestions-

Reset the product

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  

Also, refer to -Error codes and blinking lights

If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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