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‎04-29-2019 09:53 PM - last edited on ‎04-30-2019 04:47 PM by Retired

HP Recommended

I have a hp 3755 printer - 2.4 GHz - my wi fi network is 5Gh . How do I make them compatible?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2019 06:48 PM

HP Recommended

@APC1

 

Welcome to HP support community.

 

This printer only supports connections using 2.4GHz.

You will have go change the router bandwidth to 2.4GHz from 5GHz to connect the printer.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1

‎05-01-2019 06:48 PM

HP Recommended

@APC1

 

Welcome to HP support community.

 

This printer only supports connections using 2.4GHz.

You will have go change the router bandwidth to 2.4GHz from 5GHz to connect the printer.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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