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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- How to factory restore hp ink tank wireless printer 410 seri...

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05-19-2019 07:15 PM
Welcome to HP support community.
I will have do a research on steps to do factory reset.
I will get back to you in 48hrs with the steps to reset.
Thanks for your patience.
Cheers.
Sandytechy20
I am an HP Employee
05-22-2019 02:26 PM
I did a research and see that you can only do network reset on the printer.
Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
I hope that helps.
Cheers.
Sandytechy20
I am an HP Employee
12-09-2019 01:42 AM
I am really very upset with the HP support already and after spending plenty of time with your useless virtual BOT and multiple failed attempts of reaching a live support agent, I came here for community support. I forgot the device Username and Password, I am trying to setup my printer on a new wireless network; it asks me to enter the device username and password. I want to reset the printer tp factory settings so that I can setup a new username and password and then finish my wireless setup. How do I do that ?
01-19-2020 08:56 AM
I have the same exact problem. It seems I cannot get it to factory reset. I'm also using the 410 series. There was a printout though which there was a distinctive password. I think that one might be it. It came out of the printer durring the first setup phase. Anyways I need to reset the password and username!
01-21-2020 05:37 PM
Welcome to HP support community.
Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee