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‎01-21-2021 03:46 PM - last edited on ‎05-07-2021 11:12 AM by Retired

HP Recommended
Product: DeskJey Plus 4155
Operating System: Microsoft Windows 10 (64-bit)

What is the best way to file a complaint with HP? Been a hour talking with 3 different departments trying to figure out how to pay my $3 balance so my printer works again. No one seems to know and no one seems to care about wasting my time giving me the run around. Will never buy another HP product in my life. Worst customer service I have ever encountered. All for a $3 balance, Pretty sad

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1 person had the same question
1 REPLY 1

‎01-22-2021 05:33 AM

HP Recommended

@Keivan

 

Welcome to HP Support Community


I understand your concerns and frustration

 

I will escalate your case to HP's regional escalation team and a case manager will reach out to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


 

KrazyToad
I Am An HP Employee

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