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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Peter-of-the-C
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How to fix the Error Code OXC4EB82C3

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HP Officejet 4630
Microsoft Windows 10 (64-bit)

I can't figure out how to fix the Error Code OXC4EB82C3  
I have tried every single solution offered and nothing.  Stays stuck on the "Now printing alignment page window".
The printer is barely a year old!  
Someone, please drag me out of printer hell.  HELP.

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Betty0610
HP Support Agent
HP Support Agent
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@Peter-of-the-C

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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Peter-of-the-C
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Betty0610, hello!

This was the very first thing I tried.  Unfortunately, I am stuck at the window where the printer states :

"Pull out paper tray.  Load plain paper then press ok."

There is paper in the tray and it is properly loaded and every time I do this process is freezes at:

"Now printing alignment page."

The printer then just sits there and never moves forward.  I let it run overnight and the screen never changes!?

 

Please advise and assist me.

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Betty0610
HP Support Agent
HP Support Agent
14,354 14,337 745 597
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We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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