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HP Recommended
HP 6978 printer
Microsoft Windows 10 (64-bit)

HP 6978 printer is in error state.

How to get it out.

 

1 REPLY 1
HP Recommended

Hi @NotAvalidName ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with your HP 6978 printer out of error state 

 

May I know the error message you are getting and could you please elaborate on the issue?

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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