How to get back into the menu of my printer?

[Tucké]

The printer's display is saying that I should turn off the printer and pull the power plug. I did this several times, but the display stays the same... There's no opportunity at the moment to print.... Thanks for advice!

[Nal_NR]

Hi @Tucké,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[Tucké]

It's a HP Officejet 8610. Thx.

[Nal_NR]

Hi @Tucké,

Thanks for sharing the details. 

Let's start with a Printer Reset.

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Keep me posted for further assistance.
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