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‎09-12-2019 03:54 PM

HP Recommended
Product: Photosmart Pro B9180
Operating System: Microsoft Windows 10 (64-bit)

I have a Photosmart Pro B9180 which has been very little used. I have recently taken it from the office to home. I have successfully installed the drivers. I bought 3 new cartridges from a site on Amazon which is all that was available. I understand that HP are no longer producing these No. 38 cartridges. What options are available?

 

Also and probably connected the prints are only in black & white.

My next step is to automatically clean the print heads and then clean them manually

 

Any advice at all for either ink or getting a colour print

1 REPLY 1

‎09-16-2019 08:34 AM

HP Recommended

@Murph57, Welcome to HP Support Community!

 

Please reach out to the HP Support in your region for further assistance on this issue.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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